SPARKKnow What Your Customers
Really Think In Real Time
SPARK (Sentiment and Pattern Analytics for Review Knowledge) is AI-powered review aggregation and intelligence across every platform your customers talk on, unified into one actionable dashboard.
Trusted by 200+ orgs to boost business insights.
Trusted by 200+ orgs to boost business insights.
Six CapabilitiesOne Intelligence Layer
From unified dashboards and AI sentiment to trends, keyword intelligence, automated reports, and leadership visibility six capabilities that turn customer voice into action.
Unified Dashboard
Every review source in one place Google, Amazon, Flipkart, Zomato, Trustpilot, and more. One live dashboard that gives your team the complete picture without switching tabs.
AI Sentiment Engine
Ratings don't tell the full story reviews do. Spark analyzes what customers actually say, helping you act on real sentiment, not just stars.
Trend Identification
Spot sentiment shifts as they happen, not months later. Catch emerging issues and opportunities before they impact revenue or reputation.
Automated Reports
Get a clear weekly summary of wins, risks, and priorities. Delivered automatically to your inbox no manual reporting or slide decks required
Keyword Intelligence
See the exact words and phrases customers use most. Understand what's driving feedback with frequency, sentiment, and rating context.
Leadership Visibility
Executive ready insights without dashboard overload. Track risks, growth trends, and regional performance in a simple, decision-focused view.
Turn Customer Voice Into
Actionable Intelligence.
Your customers are talking across App Store, Google, Trustpilot, social channels, live chat, and email.Spark consolidates every signal into one unified intelligence layer.
Connect review sources
Plug in your review platforms ; Google, Amazon, Flipkart, TripAdvisor, Zomato, Trustpilot, your own site, social, anywhere customers talk.Spark unifies them in one place.
Explore sentiment & themes
Spark turns every review into structured insights—sentiment, themes, complaints, and key signals. No coding, setup, or manual categorization required.
Prioritize & respond
Monitor reviews in real time and get alerts for sentiment shifts, emerging complaints, and critical feedback. Spark drafts responses and turns insights into action faster.
Connect review sources
Plug in your review platforms ; Google, Amazon, Flipkart, TripAdvisor, Zomato, Trustpilot, your own site, social, anywhere customers talk.Spark unifies them in one place.